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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lex Jag

Lex Jag

November 14, 2024

5  out of  5
rating by Lex Jag
"Victoria was great and very helpful!"
We responded:
"Thanks for the 5-Star rating Lex. I'm pleased Victoria was helpful"
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Nique Machannn

November 7, 2024

5  out of  5
rating by Nique Machannn
"Victoria is very professional and is currently helping me get homeowner's insurance. I thank her for her time and all her help answering all of my questions."
We responded:
"Thank you, Niko, for sharing your experience! We're glad to hear that Victoria was able to assist you with your homeowner's insurance needs. We appreciate your trust and are here to help anytime! - Audrey"
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Amadeo Ramirez

November 7, 2024

5  out of  5
rating by Amadeo Ramirez
"Amazing service office, very outgoing and knowledgeable agents! I definitely recommend adding your auto, homeowners, and life insurance with them. Definitely a good neighbor!"
We responded:
"Thank you, Amadeo, for your kind words! We truly appreciate your recommendation and are glad to hear that our agents provided you with the knowledgeable and outgoing service you deserve. We're here to help with your auto, homeowners, and life insurance needs anytime. Your support means a lot to us! - Audrey"
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Megan Damico

November 7, 2024

5  out of  5
rating by Megan Damico
"Audrey and her office are absolutely amazing!!! They are always there to help and they get things done quickly."
We responded:
"Thank you so much, Megan, for your kind words! I’m so glad to hear that our team has been able to assist you quickly and effectively. We’re always here to help, and I truly appreciate your feedback! - Audrey"
Profile photo of Kelli Boyd

Kelli Boyd

November 6, 2024

5  out of  5
rating by Kelli Boyd
"Great office to work with!"
We responded:
"Kelli, Thank you for the 5-Star review. Kelli is a great member of our team. "
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Patrick Clancy

November 6, 2024

5  out of  5
rating by Patrick Clancy
"KASIA IS AN OUTSTANDING AND AMAZING PERSON TO DEAL WITH, SHE ALWAYS TAKES THE TIME TO EXPLAIN THINGS AND MOST IMPORTANTLY SHE ALWAYS MAKES THE CORRECT CHANGES TO ALL MY NEEDS!!!!"
We responded:
"Patrick, I'm pleased that Kasia was able to provide service that exceeded your expectations. She is our service manger. Our goal is to provide the best coverage that assists in managing the risks of each client. Please tell a friend"
Profile photo of Tadeusz Oswiecimski

Tadeusz Oswiecimski

November 5, 2024

5  out of  5
rating by Tadeusz Oswiecimski
"Audreys State Farm office is very helpful, I recommend speaking to Kasia who has a high knowledge about what she does and always greets you with a smile."
We responded:
"Hi Ted Thank you for the 5-Star review. I’m pleased that you’ve had such a pleasant experience "
Profile photo of Omar Obadi

Omar Obadi

November 1, 2024

5  out of  5
rating by Omar Obadi
"I’ve been a loyal customer with State Farm for over 10 years and what keeps me a customer with them is there customer service Kelli Is always such a great help and always helps to her fullest I greatly appreciate her efforts to make sure every time I call she helps me out to the fullest extend thank you Kelli."
We responded:
"Omar, Thank you the shout out! We appreciate the 5-Stars!"
Profile photo of Catrina Warford

Catrina Warford

November 1, 2024

5  out of  5
rating by Catrina Warford
"Kasia was great when I spoke to her on the phone she always has a great attitude when talking to her and her personality is great Thanks"
We responded:
"Hi Catrina, Thank you for your continued support of our agency. We try to be a resource for our customers."
Profile photo of Denise Miski

Denise Miski

October 31, 2024

5  out of  5
rating by Denise Miski
"I needed to update our address on a policy for my husband. While talking to Kelly, she also looked at our homeowners policy and suggested we increase our limit on our building property. She went over the information with me and was very knowledgeable and efficient. I really appreciate the time she took to review this with me. She was great!"
We responded:
"Thank you for your 5-Star review!"
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Vincent Liu

October 31, 2024

5  out of  5
rating by Vincent Liu
"Great and quick service"
We responded:
"Vincent Thank you for the 5-Star review!"
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Mark Flynn

October 26, 2024

5  out of  5
rating by Mark Flynn
"Kasia was great she explained everything. She has a very good personality. Thank you for your time ."
We responded:
"Hi Mark, Thank you for recognizing Kasia's efforts. Many thanks to you for being a long term client of our agency. You are greatly appreciated."
Profile photo of Dwight Hammond

Dwight Hammond

October 24, 2024

5  out of  5
rating by Dwight Hammond
"Janet was a pleasure to speak to today."
We responded:
"Dwight, I am pleased that Janet was helpful"
Profile photo of Fred Engelmann

Fred Engelmann

October 21, 2024

5  out of  5
rating by Fred Engelmann
"This office is exceptional! Lizett is particularly helpful and knowledgeable. Thank you all for always being efficient"
We responded:
"Hi Fred, Lizett is the office manager for the Palos location. She does an exceptional job. Thank you for recognizing her efforts. Please tell a friend about Audrey McFarlin State Farm. We offer life and health insurance as well."
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Jason Potts

October 18, 2024

5  out of  5
rating by Jason Potts
""Reginald did an amazing job assisting me with quoting and ultimately helped me bringing my cars and properties over to State Farm! I would absolutely be recommending family and friends moving forward!"
We responded:
"Thank you, Jason! We’re glad to hear that Reginald was able to assist you with your quotes and transitioning your cars and properties over to State Farm. Your recommendation means a lot, and we appreciate your trust in us! – Audrey"
Profile photo of Breyana Wooten

Breyana Wooten

October 16, 2024

5  out of  5
rating by Breyana Wooten
"Victoria is amazing! She was extremely helpful, patient, and knowledgeable throughout the entire process. I highly recommend her for anyone looking for excellent service and support!"
We responded:
"Hi Breyana, Welcome back! Thank you for the 5-Stars!"
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Russell Dunne

October 9, 2024

5  out of  5
rating by Russell Dunne
"Victoria spent over an hour with me on the phone making sure I understood everything regarding the coverages available and finding what was best for me, all while saving me over 50% of my current coverage! Anyone looking for a new agent, I highly recommend Victoria and this State Farm office."
We responded:
"Russell! Thank you for your recommendation! Understanding and placing value on coverage is our specialty. "
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Tiffany Dorris

October 9, 2024

5  out of  5
rating by Tiffany Dorris
"Kasia is a gem. Our wires were getting crossed when I added a new line item and Kasia explained where we were in adding the additional coverage, all the ways we could process payment and clarification on renewal dates. I look forward to working with her again!"
We responded:
"Tiffany, That you for the 5-Star review. Kasia is an expert at explaining the mysteries of insurance. "
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Jim Buckels

October 9, 2024

5  out of  5
rating by Jim Buckels
"Met with Victoria she was straightforward professional and very helpful Answered all my questions Would recommend her as an agent to anyone"
We responded:
"Jim, I'm pleased to hear that Victoria was a great resource for you. Thank you for the 5-Stars!"
Profile photo of Jim R

Jim R

October 4, 2024

5  out of  5
rating by Jim R
"I want to thank Kasia and Victoria for their expertise and support with all our needs with our policies. They took the time to answer all of our questions and helped get our issues resolved."
We responded:
"Thank you, Jim! I appreciate your kind words about Kasia and Victoria. I'm glad to hear they provided you with the expertise and support you needed for your policies. If you have any further questions or need assistance, don’t hesitate to reach out! – Audrey "
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VerCinda Burns

October 4, 2024

5  out of  5
rating by VerCinda Burns
"Kasia was amazing. Helped me bring my price from nearly 500 down to just above 300. Also gave me alot of pointers and tips that I didn’t know about insurance. The audrey mcfarlin agency has some of the best representatives and Kasia is top tier!"
We responded:
"Thank you, VerCinda! I’m so happy to hear that Kasia was able to help reduce your price and provide you with valuable insurance tips. Your kind words about our team mean a lot to us. If you need anything else, feel free to reach out! – Audrey"
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DeAndre Scott

October 3, 2024

5  out of  5
rating by DeAndre Scott
"Great Customer Service! I had Statefarm for over 13yrs. They've insured me for everything from Contractors insurance, homeowners, renters and auto. Kasisa is exceptional. She has helped with all my questions and concerns."
We responded:
"DeAndre! Thanks much for the 5-Stars. I'm very happy to hear that you appreciated not only my Sunday correspondence but all the assistance Kasia provided. When we don't know we will find out for you! Tell a friend!"
Profile photo of Irar Sweiss

Irar Sweiss

October 3, 2024

5  out of  5
rating by Irar Sweiss
"Kasia is awesome to work with as well! Audrey has a great staff that is truly knowledgeable and quick! I LOVE the response time! Thanks again to everybody at Audrey McFarlin State Farm! Krystyna and Audrey are the best. I was insured in literally under 10 minutes! Awesome service… Great experience, great people, great everything!"
We responded:
"Irar, it’s our please to serve and be your neighbor!!!"
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S Miner

September 30, 2024

5  out of  5
rating by S Miner
"I cannot say enough about this office and the professionals that she has working for her. Best agent ever! Top notch in diligent, precise service. Always available and completes requests quickly. My association needed a new certificate of insurance and Alysha had it to them within 10 minutes of my phone conversation. Kasia recently updated the info for them to keep me up to date! She was quick and efficient! This office gives top notch service!"
We responded:
"Thank you for the heartfelt compliments. Alysha is FANTASTIC! Please refer a friend. Happy Bears Sunday!"
Profile photo of Priscilla Burrage

Priscilla Burrage

September 27, 2024

5  out of  5
rating by Priscilla Burrage
"My payment was listed as not paid but the assistant was prompt and professional and got back to me with a speedy recovery and responded actute Thank you Ms.Kasia."
We responded:
"Priscilla Kasia is the senior customer service representative in the office. Her skill set is second to none. She is completely licensed and is knowledgeable. Most importantly, she enjoys being f of service. Thank you for the 5-Stars!"