State Farm® Insurance Agent Audrey McFarlin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rudy Evans
April 16, 2026
"Claudia was very quick with making updates to my auto policy. The office is very responsive and a always friendly."
"Rudy, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Audrey McFarlin’s Team! - Audrey"
Jolande Freeman
April 9, 2026
"I have been with Audrey McFarlin State Farm branch for many years - she and her staff are top notch! Customer service is friendly and knowledgeable. Most recently, Kali helped me make some changes and handled it all very well. Thank you!"
"Jola. Thank you for your comments. Kali works to be of service to policyholders. We all appreciate your continued partnership- Audrey "
Ewe2me2u
April 9, 2026
"Claudia was so helpful. Such a joy to speak with and went above and beyond!"
"Thank you for Kelli’s 5 star rating. - Audrey "
Kaila Lombardo
April 9, 2026
"I cannot recommend Kalista highly enough! From our very first conversation, it was clear that she wasn’t just looking to sell a policy— but looking to protect her clients. Kalista took the time to break down every detail, explaining the fine print in a way that actually made sense. She helped me find comprehensive coverage, with affordability in mind. What really sets this branch, and Kalista, apart is their responsiveness. Whether it’s a quick question via email or a more complex inquiry, I always receive a thoughtful, timely reply. It is rare to find this level of professionalism combined with such a genuine, personable approach. If you are looking for an agent who is knowledgeable, transparent, and truly has your best interests at heart, ask to work with Kalista at Audrey McFarlin - State Farm!!"
"Thank you so much for the 5-star rating, Kaila! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. -Audrey "
Kelsey Foreman
April 8, 2026
"Kali at Audrey McFarlin's office is so great to work with! She has been communicative and so helpful with transferring our policies from out of state. Very impressed and am very happy with our choice to transfer to this branch! Highly recommend."
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Audrey McFarlin’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Palos Heights .- Audrey"
Nina Polignone
April 7, 2026
"Kali was extremely helpful throughout the process of switching my home insurance to State Farm. She was very timely in her responses, answered all of my questions clearly, and made everything feel easy and stress-free. I really appreciated her support and guidance!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
ROBERT CAPOSIENO
April 6, 2026
"Thank you for your time and ability to handle all my questions Jordan! You were amazing with your quick responses! You are a pleasure to do business with!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Audrey McFarlin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Audrey"
madelynn tabels
April 3, 2026
"I had a great experience working with Jordan at State Farm. From the very beginning, Jordan was professional, knowledgeable, and genuinely focused on helping me find the right life insurance policy for my needs."
"madelynn, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Audrey McFarlin’s Team! - Audrey"
Delphine Gamble
April 3, 2026
"Claudia was very helpful to me and I think she is a very good worker"
"Thanks so much for the fantastic rating, Delphine! We are so glad you had a positive experience with us here on State Farm Agent Audrey McFarlin’s Team. If there is anything we can do for you in the future, just give us a shout! - Audrey"
Joseph Gomez
April 3, 2026
"Friendly, helpful always willing to assist you!"
"Thank you so much for the 5-stars, Joseph! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Audrey McFarlin’s Team anytime. - Audrey"
Rachel Hemphill
April 3, 2026
"Thank you Jordan. Very polite, very helpful , answer any questions I had. Very very patient with me. Jordan you're awesome"
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Audrey McFarlin’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Palos Heights Audrey"
Kim Zohner
April 2, 2026
"Thank you Kasia for all of your help with transitioning all of my insurance with my move. You answered all of my questions & it was seamless thanks to you! Greatly appreciated!!"
"Kim, Thank you for the 5-Star rating. - Audrey"
Michael Case
March 30, 2026
"My experience was excellent. I was extremely impressed with the professionalism and expertise of Agent Kali Case. Clear, concise, and a painless experience. From the offering to the signing everything went perfect. That's the way buying insurance should be like. No pressure. Just fact and results. Our insurance is spread over many companies but an experience like this will make us move it all over to SF. Thanks again"
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Audrey McFarlin’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Palos Heights ."
paul manolitsis
March 27, 2026
"Audrey and her staff are awsome. Professional and always on point with any issues. Highly recommend!"
"Thanks Paul. We truly appreciate your comments. - Audrey"
Timothy Kincaid
March 24, 2026
"Claudia was great. Quickly and efficiently took care of my renewal and communicated with our lender directly. Awesome service and awesome team. Thanks Claudia and Audrey!"
"Thank you Tim for taking the time to leave such a great review, Timothy. We strive for excellence in all things insurance and are grateful for your positive feedback. - Audrey"
Curtis
March 19, 2026
"Claudia was very informative on my new policy! I’ve been with this specific agency for many years! Highly recommend this office!"
"Curtis Thank you for taking the time in this season of Thanksgiving to comment. Audrey McFarlin State Farm. You "
izzy K
March 18, 2026
"Kasia was a pleasure to talk to and great to work with. Had some lackluster conversation with another member of the team prior to speaking with her so her helpfulness really stood out."
"Thank you for taking the time to leave such a great review, izzy. We strive for excellence in all things insurance and are grateful for your positive feedback. -Audrey"
Sharyn
March 17, 2026
"Thank Kali for your outstanding customer service! I appreciate you and will forever be a client in this agency."
"Thank you so much for the 5-star rating, Sharyn! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. - Audrey"
Alfonzo Yates Sr.
March 16, 2026
"Very helpful contacted my claim agents whom had not responded to my calls."
"Mr Yates, We are always happy to follow up with your claim rep and assist when we can. Thank you for the 5-Star rating. - Audrey"
Naara Tepalt
March 14, 2026
"Lizette was amazing, she knew exactly what I was looking for my auto and home insurance. Very professional and knowledgeable. I will definitely recommend her to my friends and family."
"Thank you for the amazing review, Naara! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.- Audrey"
Jacqueline Sida
March 14, 2026
"About 2 weeks ago I was insurance shopping and I had the pleasure of speaking to lizette. After several phone calls and comparing rates. Lizette gave me the best offer. I appreciate her swift responses and great attitude! She made this an easy transition for me. Thank you so much lizette!!!!"
"We are grateful for your 5-star review, Jacqueline! Thanks for taking a moment to share your positive rating of State Farm Agent Audrey McFarlin’s Team here in Palos Heights . - Audrey"
Toni Brown
March 13, 2026
"Fantastic! Claudia Bak was wonderful. Knowledgeable, Courteous and Solution Driven."
"Yes Claudia is a valued member of our team. Please tell a friend- Audrey "
Michael Presto
March 13, 2026
"Claudia did a great job. She explained everything to me, helped me with my auto and home owners insurance. Also good limits for reasonable prices. Thank u Claudia"
"Michael. I pleased to hear of your pleasant experience with Claudia. An informed customer is a happy customer- Audrey "
Terrence Burtley
March 12, 2026
"Today I talked with a state farm agent Kali and she helped me with my qoute information on my car insurance and life insurance and she was a good help giving me the information I needed"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Audrey McFarlin’s Team. -Audrey"
Priscilla Burrage
March 12, 2026
"My payment was listed as not paid but the assistant was prompt and professional and got back to me with a speedy recovery and responded accurately and Thank you. Claudia"
"Priscilla Kasia is the senior customer service representative in the office. Her skill set is second to none. She is completely licensed and is knowledgeable. Most importantly, she enjoys being f of service. Thank you for the 5-Stars!"