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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sia Bogan

Sia Bogan

January 5, 2026

5  out of  5
rating by Sia Bogan
"Kali was excellent to work with from start to finish. She was prompt, knowledgeable, and clear, and fully understood everything I needed. She made the insurance process simple and fast while remaining polite, professional, and consistent throughout. She was always available when I had questions, which I truly appreciated. I highly recommend Kali and State Farm."
We responded:
"Sia, Thank you for your review of Kali service. We appreciate the 5 Stars - Happy New Year! - Audrey"
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PJM

January 3, 2026

5  out of  5
rating by PJM
"Thank you Kali for helping add an additional car to my policy at the best price possible! I appreciate it very much! Kasia and Lizett are always very helpful also everytime I need to make changes to my auto insurance coverage. You can't go wrong with anyone that answers the phone when you call."
We responded:
"Hi Paul, Glad to hear from you. Thanks for being a great long time insured. "
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Sandra Fernandez

December 31, 2025

5  out of  5
rating by Sandra Fernandez
"Kasia provided Great customer service, always taking care of my Family and their needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Happy New Year! - Audrey"
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Darlene Dailey

December 30, 2025

5  out of  5
rating by Darlene Dailey
"I had the pleasure of being serviced by Angelica on 6/25/2025. She was pleasant, personable and efficient. She served with a spirit of excellence and represented the company well.🤩"
We responded:
"Darlene, thank you for the 5-Star rating. Angelica and I appreciate you. - Audrey"
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Breyana Wooten

December 26, 2025

5  out of  5
rating by Breyana Wooten
"Victoria is amazing! She was extremely helpful, patient, and knowledgeable throughout the entire process. I highly recommend her for anyone looking for excellent service and support!"
We responded:
"Hi Breyana, Welcome back! Thank you for the 5-Stars!"
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Walter Leverett

December 24, 2025

5  out of  5
rating by Walter Leverett
"I absolutely love working with Audrey and her team, especially Kasia, she always gives me all of the information needed for me to make a decision. For me, details matter. As long as I receive this high level of service, I will always be with State Farm."
We responded:
"Walter, thanks so much for commenting. We give it our all. Kasia is the best - Audrey "
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Rhonda Adams

December 19, 2025

5  out of  5
rating by Rhonda Adams
"Kali provided awesome service. A great agency to work with. They are very attentive to your needs."
We responded:
"Rhonda, Thank you for commenting on Kali's service. Truly it is our pleasure. - Audrey"
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Lisa Hardin

December 16, 2025

5  out of  5
rating by Lisa Hardin
"Outstanding owner, staff, and customer service. This is the only agent I will ever work with! I love this office!!!"
We responded:
"Lisa, we love being of service to you and your entire family. "
Profile photo of Joseph Galvan

Joseph Galvan

December 15, 2025

5  out of  5
rating by Joseph Galvan
"Kali,Kelli,lizett and Jordan are an amazing team! Very helpful. I came in with life insurance questions and they all helped me.thank you!!"
We responded:
"Joseph, Thank you for your kind remarks. - Audrey"
Profile photo of Armando Baltazar

Armando Baltazar

December 12, 2025

5  out of  5
rating by Armando Baltazar
"Awesome customer service and help overall!....love it"
We responded:
"Armando Thanks for the great comments. Please tell a friend.- Audrey"
Profile photo of Theodore Lemberis

Theodore Lemberis

December 12, 2025

5  out of  5
rating by Theodore Lemberis
"I have a problem with obtaining my home security certification, and Kasia was so helpful. She followed up on her own and help me through this process. Also, through the years she has always been the person I go to when I have a problem or question with my State Farm Insurance policies."
We responded:
"Ted, You have been a long term faithful customer since I opened the agency. I appreciate your business and that of your entire family. Happy Holidays - Audrey"
Profile photo of Vicki Starzec

Vicki Starzec

December 11, 2025

5  out of  5
rating by Vicki Starzec
"Kasia Turczyn is a State Farm outstanding agent. She is always helpful and respond to our issues quickly. Thanks to her we are still insured with State Farm and we hope we will stay for a long time. Thank you."
We responded:
"Hi Vicki I'm please that you have taken the time to comment on Kasia. You have been a long time client and appreciated- Audrey "
Profile photo of Jen Case

Jen Case

December 10, 2025

5  out of  5
rating by Jen Case
"Kali was incredibly helpful and friendly as she walked me thru the new policy process. I feel confident that I now have the right coverage for my family & I would HIGHLY recommend Kali Case to anyone looking for an insurance agent who is knowledgeable, personable, and truly focused on helping their clients."
We responded:
"Hi Jen Thank your for commenting on Kali's service level. We greatly appreciate the recommendation and 5-stars!- Audrey "
Profile photo of Richard Lombardo

Richard Lombardo

December 8, 2025

5  out of  5
rating by Richard Lombardo
"Excellent service provided by Kalista Case! Highly recommend reaching out to this location for any insurance policies you may be in need of!"
We responded:
"Richard, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Audrey"
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James Hennessey

December 8, 2025

5  out of  5
rating by James Hennessey
"Best office to work with! Lizett is always super helpful and responsive. Thank you for years of wonderful service."
We responded:
"James, It is always a pleasure to see you. - Audrey"
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Cece R

December 8, 2025

5  out of  5
rating by Cece R
"Jordan with Audrey’s office is top notch! Was referred to him by a friend and he did not disappoint! Had quotes over to me quickly and took the time to explain all my options. Definitely recommend working with him. The whole process was effortless. Thank you!"
We responded:
"Cece. Thanks for the 5-stars. I’m Pleased Jordan was able to assist- Audrey "
Profile photo of Lakeshea Davis

Lakeshea Davis

December 5, 2025

5  out of  5
rating by Lakeshea Davis
"Thank you Kali for your help today getting our car insured, Thanks for your patience an from getting us a better coverage than we had at our previous insurance company. We appreciate you have a good weekend.."
We responded:
"Lakeshea, thank you so much for your kind remarks. We are pleased to help! - Audrey"
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Dan F

December 4, 2025

5  out of  5
rating by Dan F
"Kali was great I was very busy and couldn't speak on the phone, she was able to text back and forth and take care of everything!"
We responded:
"Hey Dan, I glad everything worked out. We try to meet our clients in the venue that works for them. Phone, Text or Virutal works for us. thanks for the 5 Stars! - Audrey"
Profile photo of Mia Jones

Mia Jones

December 2, 2025

5  out of  5
rating by Mia Jones
"Kasia was very nice and helpful. She solved my issue quickly!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Victor Rackauskas

Victor Rackauskas

November 29, 2025

5  out of  5
rating by Victor Rackauskas
"Jordan with Audrey’s team was fantastic. He was very easy to deal with and is a go getter, he got me nearly $300 cheaper a month then what I was paying with progressive on an auto policy alone. and I’ve been with progressive for nearly 10 years. It made me cringe finding out how much more I was paying with progressive for the same policy. I’m Customer for life with State Farm from here on out as long as Jordan and Audrey’s team does me right which I’m 100% confident they will."
We responded:
"Victor Thanks for the 5-Stars! Jordan and I appreciate them. - Audrey "
Profile photo of Ruben Arzet

Ruben Arzet

November 25, 2025

5  out of  5
rating by Ruben Arzet
"Kali helped me setup my new insurance policies with ease. Everything was smooth, fast and easy. If you get the chance to work with her, you’ll definitely have a great experience. Additionally, she was extremely helpful, knowledgeable and kind to say the least."
We responded:
"Ruben, Thank you so very much for commenting on Kali's service level. She has been with our agency for 2 months. We are as pleased to have her on the team as you are. Thank you for the 5-Stars and tell a friend. - Audrey"
Profile photo of kim Jones

kim Jones

November 19, 2025

3  out of  5
rating by kim Jones
"Started with Victoria, was looking for a low cost car insurance was sold the policy but not in a bundle. Which would have increased my homeowners and rental policy. So I requested a refund . Received an email stating that the monies would be refunded to the account that the monies were taken out of. Called today only to find out that a check is being mailed out to me. Don’t like back and forth and why should I ?"
We responded:
"Kim, Thank you for your review. We appreciate your feedback and are looking for ways to improve our insurance services. Your satisfaction is important to us. - Audrey"
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Theresa Dawson

November 18, 2025

5  out of  5
rating by Theresa Dawson
"Kali is wonderful to talk to. She was very helpful and prompt with adjusting my home and auto insurance."
We responded:
"Theresa, Thank you so much for commenting on Kali's service level. We both appreciate you - Audrey"
Profile photo of Mark Grotzke

Mark Grotzke

November 18, 2025

5  out of  5
rating by Mark Grotzke
"Angelica immediately understood my request and quickly addressed it."
We responded:
"Mark, thank you for kind remarks -Audrey "
Profile photo of Sylvia Hopkins-Harris

Sylvia Hopkins-Harris

November 15, 2025

5  out of  5
rating by Sylvia Hopkins-Harris
"Great customer service/ call as planned/discussed and reviewed the auto plan with me/conversation was lively and conscientious/ thanks again"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Audrey"