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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jason. Famartino

Jason. Famartino

January 17, 2026

5  out of  5
rating by Jason. Famartino
"Had to check and see if everything was in order, and Kali put my mind at ease and gave me the all clear!!"
We responded:
"Jason, I’m pleased Angelica was able to assist - Audrey "
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Eric Shultz

January 15, 2026

5  out of  5
rating by Eric Shultz
"Kali was super helpful - thanks!!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Audrey McFarlin’s Team. "
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Ruben Gonzalez

January 15, 2026

5  out of  5
rating by Ruben Gonzalez
"Lizett is phenomenal. She was quick, efficient, and incredibly helpful throughout the entire process. She continues to assist me with even the smallest questions or issues and always keeps me updated with new information. I truly appreciate her dedication and support."
We responded:
"Ruben, Thank you for veing a long time customer of our agency. We appreciate you and I know Lizett does as well. - Audrey"
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Brandee DeGrado

January 14, 2026

5  out of  5
rating by Brandee DeGrado
"Kasia was wonderful in helping me get a MUCH lower rate for my car insurance! I appreciate her reaching out. Looking forward to continuing business with State Farm."
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Jazzy Enders

January 13, 2026

5  out of  5
rating by Jazzy Enders
"I started an insurance policy today with the help of Jordan. The entire process was quick and easy. He made sure I understood everything before continuing. I HIGHLY recommend Jordan for great service!! Thank you"
We responded:
"Thank you for the 5-star review, Jazzy! Here on State Farm Agent Audrey McFarlin’s Team, we are proud to serve our community and appreciate your recognition. -Audrey "
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Josh Case

January 9, 2026

5  out of  5
rating by Josh Case
"The person who helped me, Kali Case, took great care of me and was very helpful explaining the full benefits of the policy."
We responded:
"Josh, Thank you very much for your review of Kali's service. We appreciate the 5-Stars provided. - Audrey"
Profile photo of S Miner

S Miner

January 9, 2026

5  out of  5
rating by S Miner
"I cannot say enough about Kasia. I have been having issues with the Drive Safe app to receive discounts and she has gone over and above to work with the help center to try and resolve the issues I’ve been having. She is top notch, diligent, professional, stays on top of the issues and provides precise service. Always available or gets back to you right away. She is such an asset to this business And office!"
We responded:
"Thank you for the heartfelt compliments. Alysha is FANTASTIC! Please refer a friend. Happy Bears Sunday!"
Profile photo of Ola Irshaid

Ola Irshaid

January 8, 2026

5  out of  5
rating by Ola Irshaid
"Thank you so much kali for the best customer service and offering the best price possible"
We responded:
"Ola! Kali is best, Hands down!!! Thanks for 5 Stars- Audrey "
Profile photo of Aidan Harrington

Aidan Harrington

January 7, 2026

5  out of  5
rating by Aidan Harrington
"Had an excellent experience working with Kali. She was very knowledgeable, patient, and made setting up my plan stress-free. Highly recommend!!!"
We responded:
"Aidan, I'm happy Kai provided a positive experience. We appreciate the 5Stars. - Audrey "
Profile photo of Sia Bogan

Sia Bogan

January 5, 2026

5  out of  5
rating by Sia Bogan
"Kali was excellent to work with from start to finish. She was prompt, knowledgeable, and clear, and fully understood everything I needed. She made the insurance process simple and fast while remaining polite, professional, and consistent throughout. She was always available when I had questions, which I truly appreciated. I highly recommend Kali and State Farm."
We responded:
"Sia, Thank you for your review of Kali service. We appreciate the 5 Stars - Happy New Year! - Audrey"
Profile photo of PJM

PJM

January 3, 2026

5  out of  5
rating by PJM
"Thank you Kali for helping add an additional car to my policy at the best price possible! I appreciate it very much! Kasia and Lizett are always very helpful also everytime I need to make changes to my auto insurance coverage. You can't go wrong with anyone that answers the phone when you call."
We responded:
"Hi Paul, Glad to hear from you. Thanks for being a great long time insured. "
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Sandra Fernandez

December 31, 2025

5  out of  5
rating by Sandra Fernandez
"Kasia provided Great customer service, always taking care of my Family and their needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Happy New Year! - Audrey"
Profile photo of Darlene Dailey

Darlene Dailey

December 30, 2025

5  out of  5
rating by Darlene Dailey
"I had the pleasure of being serviced by Angelica on 6/25/2025. She was pleasant, personable and efficient. She served with a spirit of excellence and represented the company well.🤩"
We responded:
"Darlene, thank you for the 5-Star rating. Angelica and I appreciate you. - Audrey"
Profile photo of Breyana Wooten

Breyana Wooten

December 26, 2025

5  out of  5
rating by Breyana Wooten
"Victoria is amazing! She was extremely helpful, patient, and knowledgeable throughout the entire process. I highly recommend her for anyone looking for excellent service and support!"
We responded:
"Hi Breyana, Welcome back! Thank you for the 5-Stars!"
Profile photo of Walter Leverett

Walter Leverett

December 24, 2025

5  out of  5
rating by Walter Leverett
"I absolutely love working with Audrey and her team, especially Kasia, she always gives me all of the information needed for me to make a decision. For me, details matter. As long as I receive this high level of service, I will always be with State Farm."
We responded:
"Walter, thanks so much for commenting. We give it our all. Kasia is the best - Audrey "
Profile photo of Rhonda Adams

Rhonda Adams

December 19, 2025

5  out of  5
rating by Rhonda Adams
"Kali provided awesome service. A great agency to work with. They are very attentive to your needs."
We responded:
"Rhonda, Thank you for commenting on Kali's service. Truly it is our pleasure. - Audrey"
Profile photo of Lisa Hardin

Lisa Hardin

December 16, 2025

5  out of  5
rating by Lisa Hardin
"Outstanding owner, staff, and customer service. This is the only agent I will ever work with! I love this office!!!"
We responded:
"Lisa, we love being of service to you and your entire family. "
Profile photo of Joseph Galvan

Joseph Galvan

December 15, 2025

5  out of  5
rating by Joseph Galvan
"Kali,Kelli,lizett and Jordan are an amazing team! Very helpful. I came in with life insurance questions and they all helped me.thank you!!"
We responded:
"Joseph, Thank you for your kind remarks. - Audrey"
Profile photo of Armando Baltazar

Armando Baltazar

December 12, 2025

5  out of  5
rating by Armando Baltazar
"Awesome customer service and help overall!....love it"
We responded:
"Armando Thanks for the great comments. Please tell a friend.- Audrey"
Profile photo of Theodore Lemberis

Theodore Lemberis

December 12, 2025

5  out of  5
rating by Theodore Lemberis
"I have a problem with obtaining my home security certification, and Kasia was so helpful. She followed up on her own and help me through this process. Also, through the years she has always been the person I go to when I have a problem or question with my State Farm Insurance policies."
We responded:
"Ted, You have been a long term faithful customer since I opened the agency. I appreciate your business and that of your entire family. Happy Holidays - Audrey"
Profile photo of Vicki Starzec

Vicki Starzec

December 11, 2025

5  out of  5
rating by Vicki Starzec
"Kasia Turczyn is a State Farm outstanding agent. She is always helpful and respond to our issues quickly. Thanks to her we are still insured with State Farm and we hope we will stay for a long time. Thank you."
We responded:
"Hi Vicki I'm please that you have taken the time to comment on Kasia. You have been a long time client and appreciated- Audrey "
Profile photo of Jen Case

Jen Case

December 10, 2025

5  out of  5
rating by Jen Case
"Kali was incredibly helpful and friendly as she walked me thru the new policy process. I feel confident that I now have the right coverage for my family & I would HIGHLY recommend Kali Case to anyone looking for an insurance agent who is knowledgeable, personable, and truly focused on helping their clients."
We responded:
"Hi Jen Thank your for commenting on Kali's service level. We greatly appreciate the recommendation and 5-stars!- Audrey "
Profile photo of Richard Lombardo

Richard Lombardo

December 8, 2025

5  out of  5
rating by Richard Lombardo
"Excellent service provided by Kalista Case! Highly recommend reaching out to this location for any insurance policies you may be in need of!"
We responded:
"Richard, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Audrey"
Profile photo of James Hennessey

James Hennessey

December 8, 2025

5  out of  5
rating by James Hennessey
"Best office to work with! Lizett is always super helpful and responsive. Thank you for years of wonderful service."
We responded:
"James, It is always a pleasure to see you. - Audrey"
Profile photo of Cece R

Cece R

December 8, 2025

5  out of  5
rating by Cece R
"Jordan with Audrey’s office is top notch! Was referred to him by a friend and he did not disappoint! Had quotes over to me quickly and took the time to explain all my options. Definitely recommend working with him. The whole process was effortless. Thank you!"
We responded:
"Cece. Thanks for the 5-stars. I’m Pleased Jordan was able to assist- Audrey "