State Farm® Insurance Agent Audrey McFarlin

"I have a Honda Odyssey 2010. We have been contemplating to eliminate full coverage due it's age. I'm so glad we never stopped full coverage. Friday tge 31st of May, I pulled out the bottom of the bumper on a parking curb. State Farm representative Lizette Casco, recommended Crash Champions. I was so impressed with the service, professional workmanship and extremely courteous manner. Michael was the service man at the Orland Park location and Chelsy at the Berwyn location were very helpful and explained everything to me. They also buffed out my fogged headlights and washed my car. I'll never give up State Farm Ins nor my full coverage on our cars. And I'll tell friends and family Crash Champions is best."

"Audrey and her team providing me with excellent service very professional I spoke with Victoria very friendly, enjoyed her great attitude,helpful in providing professional answers made my application at ease and pleasant,it's been a pleasure"

"Christian was very helpful today. I got a termination notice on one of my cars. He found out that payment was made to the wrong account. He was able to get the payment transferred to the appropriate place, which prevented me from having to make an additional payment and wait for the refund."

"Victoria was an excellent representative. Changing my car insurance was seamless. Thanks for the great quote and individual pointers. New relationship found."

"Audrey McFarlin State Farm is hands down the best! Not only is the team professional, helpful, and responsive, but they also go above and beyond to connect with the community. I especially want to shout out Natalia — she’s been doing an amazing job with the reels lately! They're informative, creative, and actually fun to watch (yes, insurance content can be fun!). You can tell she puts a lot of effort into making things clear and relatable. If you're looking for an agency that knows their stuff and adds a personal touch, this is the place. Highly recommend!"

"I have received, once again, great service, from Angelica, of the office of Audrey McFarlin at the State Farm located in Palos Heights. The staff treats you like family and I've been a State Farm client with this office since 2019. Thank you!"

"Loving seeing the new flyers made by Natalia! Adds a great touch to an already great office!"

"Victoria was awesome! Very helpful and patient. Was able to get what needed to be done very quickly! Every company needs more reps like her. Thank you Victoria!"

"Had to check and see if everything was in order, and Angelica put my mind at ease and gave me the all clear!!"

"Lizett was awesome to work with. Very attentive and helpful!!"

"Amazing service. Very knowledgeable and prompt to response to questions and request"

"I had the pleasure of working with Angelica and I can confidently say she went above and beyond to provide exceptional service. From the very beginning, she was friendly, professional, and incredibly knowledgeable. Angelica took the time to thoroughly explain my options, answer all of my questions, and help me find the best policy to fit my needs and budget."

"Lizett is a very good agent and she helped me alot with my auto insurance"

"Audrey and her staff are awsome. Professional and always on point with any issues. Highly recommend!"

"I was shopping around before work at 5am looking for better rates on my auto insurance & went online to get a quote. The rate i got was considerably lower than what i was currently paying. Victoria gave me a call first thing in the morning to go over the quote. She was SUPER helpful and went into great detail about every aspect of my policy. As I was on the phone with her, I thought I'd just check to see about my homeowners policy as well. She was just as helpful (if not more!!!) with that as well. She threw a lot of information out there but explained it in great detail. After we were finished up she saved me over $1500 on the home owners and over $200/month on the auto. Amazing customer service. Who knew switching insurance would be so enjoyable?!?!"

"Was very pleasant and friendly, frustration free. Always so helpful and informative 😍"

"Ms. Angelica answer all my questions and was very professional.👍🏼"

"My family and I have been customers of this State Farm Agency for several years now. We really appreciate their service and have no plans of ever changing their tenure with us. Dan is exceptional in his service. He is extremely knowledgeable, courteous, patient and kind. It's a pleasure working with him.Thank you Dan for being who you are! Victoria is equally as wonderful as Dan! She's patient, understanding, kind, courteous and offers exceptional customer service. It is a joy to work with her!"

"Audrey and her team are the ultimate professionals. They are great to work with as well as providing information to help you make good insurance decisions. We also sent friends and boat neighbors to State Farm because she provides excellence. It’s been a joy and smooth transition for what we needed."

"Krystyna was such a big help today when I needed to pay and update my policy. So sweet and so helpful!"

"Angelica was very helpful answering all my questions/ concerns regarding my claim for home and auto insurance after being affected with last weeks storm."

"Very friendly and helpful. I love that everything was explained to me"

"Went in to give my AARP smart driver course to them so they can apply the discount. Victoria is so pleasant and nice. She made sure all was in order and applied. Very nice experience."

"Always helpful and a joy to talk with"

"I never knew how important having Life Insurance was until my 10 year old daughter lost her Daddy in October of 2024. I had a million and one questions about it for myself and my child. Joseph was excellent! His patience and kindness went a long way and I really do appreciate his knowledge and help. Made my life a little easier…so thank you Joe"