Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jake Gorman

Jake Gorman

January 30, 2026

5  out of  5
rating by Jake Gorman
"AMAZING and knowledgeable sales reps! They explained everything to me from start to finish with every question asked before signing anything. I appreciate the undivided attention they gave me as I signed for the best products they can offer!"
Profile photo of Alvydas Jankauskas

Alvydas Jankauskas

January 28, 2026

5  out of  5
rating by Alvydas Jankauskas
"I was assisted by Joseph Sekulich , he was knowledgeable and professional .I would recommend Audrey McFarlin State Farm Insurance Agency to everyone ."
We responded:
"Alvydas, We appreciate the 5-Stars. I'm happy Joe was able to assist. - Audrey"
Profile photo of Kim Bittner

Kim Bittner

January 28, 2026

5  out of  5
rating by Kim Bittner
"Lizette provided great rates with even better service! She were knowledgeable, quick to respond, and made the whole process easy. I felt well taken care of from start to finish. I highly recommend her!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Audrey McFarlin’s Team. Audrey"
Profile photo of Cathal OSullivan

Cathal OSullivan

January 25, 2026

5  out of  5
rating by Cathal OSullivan
"I have been a client of State Farm for many years. My current agent is Audrey McFarlin, and I have my home, rental and car policies with her. I usually deal with Kasia Turczyn who is great and always responsive to any queries that I may have. I hope they will be my agents for many years to come."
We responded:
"Thank you for taking the time to leave such a great review, Cathal. We strive for excellence in all things insurance and are grateful for your positive feedback. - Audrey"
Profile photo of Robbyn Madderom

Robbyn Madderom

January 22, 2026

5  out of  5
rating by Robbyn Madderom
"Kali was kind and personable and an overall pleasure to talk with. She provided comprehensive details about the coverages and policy I was getting. Kali took her time to answer all the questions I had and offered to help with any other insurance needs I might have. Additionally, Kali followed through with the promise she made to provide documents in a timely manner. Thank you Kali & State Farm!"
We responded:
"Thank you for the fantastic review, Robbyn! We are always here to help with your insurance needs here in Palos Heights . - Audrey"
Profile photo of Rick Merrill

Rick Merrill

January 22, 2026

5  out of  5
rating by Rick Merrill
"Audrey’s team is phenomenal. They quickly address my insurance questions."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of lauren jones

lauren jones

January 22, 2026

5  out of  5
rating by lauren jones
"Always friendly and helpful."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Audrey McFarlin’s Team. - Audrey"
Profile photo of Jason. Famartino

Jason. Famartino

January 17, 2026

5  out of  5
rating by Jason. Famartino
"Had to check and see if everything was in order, and Kali put my mind at ease and gave me the all clear!!"
We responded:
"Jason, I’m pleased Angelica was able to assist - Audrey "
Profile photo of Eric Shultz

Eric Shultz

January 15, 2026

5  out of  5
rating by Eric Shultz
"Kali was super helpful - thanks!!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Audrey McFarlin’s Team. "
Profile photo of Ruben Gonzalez

Ruben Gonzalez

January 15, 2026

5  out of  5
rating by Ruben Gonzalez
"Lizett is phenomenal. She was quick, efficient, and incredibly helpful throughout the entire process. She continues to assist me with even the smallest questions or issues and always keeps me updated with new information. I truly appreciate her dedication and support."
We responded:
"Ruben, Thank you for veing a long time customer of our agency. We appreciate you and I know Lizett does as well. - Audrey"
Profile photo of Brandee DeGrado

Brandee DeGrado

January 14, 2026

5  out of  5
rating by Brandee DeGrado
"Kasia was wonderful in helping me get a MUCH lower rate for my car insurance! I appreciate her reaching out. Looking forward to continuing business with State Farm."
Profile photo of Jazzy Enders

Jazzy Enders

January 13, 2026

5  out of  5
rating by Jazzy Enders
"I started an insurance policy today with the help of Jordan. The entire process was quick and easy. He made sure I understood everything before continuing. I HIGHLY recommend Jordan for great service!! Thank you"
We responded:
"Thank you for the 5-star review, Jazzy! Here on State Farm Agent Audrey McFarlin’s Team, we are proud to serve our community and appreciate your recognition. -Audrey "
Profile photo of S Miner

S Miner

January 9, 2026

5  out of  5
rating by S Miner
"I cannot say enough about Kasia. I have been having issues with the Drive Safe app to receive discounts and she has gone over and above to work with the help center to try and resolve the issues I’ve been having. She is top notch, diligent, professional, stays on top of the issues and provides precise service. Always available or gets back to you right away. She is such an asset to this business And office!"
We responded:
"Thank you for the heartfelt compliments. Alysha is FANTASTIC! Please refer a friend. Happy Bears Sunday!"
Profile photo of Sia Bogan

Sia Bogan

January 5, 2026

5  out of  5
rating by Sia Bogan
"Kali was excellent to work with from start to finish. She was prompt, knowledgeable, and clear, and fully understood everything I needed. She made the insurance process simple and fast while remaining polite, professional, and consistent throughout. She was always available when I had questions, which I truly appreciated. I highly recommend Kali and State Farm."
We responded:
"Sia, Thank you for your review of Kali service. We appreciate the 5 Stars - Happy New Year! - Audrey"
Profile photo of PJM

PJM

January 3, 2026

5  out of  5
rating by PJM
"Thank you Kali for helping add an additional car to my policy at the best price possible! I appreciate it very much! Kasia and Lizett are always very helpful also everytime I need to make changes to my auto insurance coverage. You can't go wrong with anyone that answers the phone when you call."
We responded:
"Hi Paul, Glad to hear from you. Thanks for being a great long time insured. "
Profile photo of Sandra Fernandez

Sandra Fernandez

December 31, 2025

5  out of  5
rating by Sandra Fernandez
"Kasia provided Great customer service, always taking care of my Family and their needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Happy New Year! - Audrey"
Profile photo of Darlene Dailey

Darlene Dailey

December 30, 2025

5  out of  5
rating by Darlene Dailey
"I had the pleasure of being serviced by Angelica on 6/25/2025. She was pleasant, personable and efficient. She served with a spirit of excellence and represented the company well.🤩"
We responded:
"Darlene, thank you for the 5-Star rating. Angelica and I appreciate you. - Audrey"
Profile photo of Breyana Wooten

Breyana Wooten

December 26, 2025

5  out of  5
rating by Breyana Wooten
"Victoria is amazing! She was extremely helpful, patient, and knowledgeable throughout the entire process. I highly recommend her for anyone looking for excellent service and support!"
We responded:
"Hi Breyana, Welcome back! Thank you for the 5-Stars!"
Profile photo of Walter Leverett

Walter Leverett

December 24, 2025

5  out of  5
rating by Walter Leverett
"I absolutely love working with Audrey and her team, especially Kasia, she always gives me all of the information needed for me to make a decision. For me, details matter. As long as I receive this high level of service, I will always be with State Farm."
We responded:
"Walter, thanks so much for commenting. We give it our all. Kasia is the best - Audrey "
Profile photo of Rhonda Adams

Rhonda Adams

December 19, 2025

5  out of  5
rating by Rhonda Adams
"Kali provided awesome service. A great agency to work with. They are very attentive to your needs."
We responded:
"Rhonda, Thank you for commenting on Kali's service. Truly it is our pleasure. - Audrey"
Profile photo of Lisa Hardin

Lisa Hardin

December 16, 2025

5  out of  5
rating by Lisa Hardin
"Outstanding owner, staff, and customer service. This is the only agent I will ever work with! I love this office!!!"
We responded:
"Lisa, we love being of service to you and your entire family. "
Profile photo of Joseph Galvan

Joseph Galvan

December 15, 2025

5  out of  5
rating by Joseph Galvan
"Kali,Kelli,lizett and Jordan are an amazing team! Very helpful. I came in with life insurance questions and they all helped me.thank you!!"
We responded:
"Joseph, Thank you for your kind remarks. - Audrey"
Profile photo of Armando Baltazar

Armando Baltazar

December 12, 2025

5  out of  5
rating by Armando Baltazar
"Awesome customer service and help overall!....love it"
We responded:
"Armando Thanks for the great comments. Please tell a friend.- Audrey"
Profile photo of Theodore Lemberis

Theodore Lemberis

December 12, 2025

5  out of  5
rating by Theodore Lemberis
"I have a problem with obtaining my home security certification, and Kasia was so helpful. She followed up on her own and help me through this process. Also, through the years she has always been the person I go to when I have a problem or question with my State Farm Insurance policies."
We responded:
"Ted, You have been a long term faithful customer since I opened the agency. I appreciate your business and that of your entire family. Happy Holidays - Audrey"
Profile photo of Vicki Starzec

Vicki Starzec

December 11, 2025

5  out of  5
rating by Vicki Starzec
"Kasia Turczyn is a State Farm outstanding agent. She is always helpful and respond to our issues quickly. Thanks to her we are still insured with State Farm and we hope we will stay for a long time. Thank you."
We responded:
"Hi Vicki I'm please that you have taken the time to comment on Kasia. You have been a long time client and appreciated- Audrey "