State Farm® Insurance Agent Audrey McFarlin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Julien Avinger
May 6, 2026
"Working with Nicole at State Farm was a great experience. She was very responsive, helpful, and took the time to make sure all of my questions were answered. You can tell she genuinely cares about her clients and providing quality service. I really appreciated the professionalism and support throughout the process."
"Thanks so much for the amazing review, Julien! We really appreciate your support here in Palos Heights . If you ever have any questions or need insurance assistance in the future, we are just a message away! - Audrey"
Matt Duggan
May 6, 2026
"Kali made my experience smooth and effortless. She saved me a lot of money switching from my previous insurance company. She was delightful to work with. If you need anything ask for Kali!"
"Thanks so much for the amazing review, Matt! We really appreciate your support here in Palos Heights . If you ever have any questions or need insurance assistance in the future, we are just a message away! - Audrey"
Mike Dabaco
May 1, 2026
"Jordan is a very down to earth and helpful guy, highly recommend him and the services he provides. Very knowledgeable and professional. Thanks again!"
"Mike. Thank you for the 5-Star rating. -Audrey "
Christina Quiroz
May 1, 2026
"Claudia was professional, knowledgeable, and easy to work with. She explained everything clearly and made the process simple from start to finish. I really appreciated her help and would definitely recommend."
"We are grateful for your 5-star review, Christina! Thanks for taking a moment to share your positive rating of State Farm Agent Audrey McFarlin’s Team here in Palos Heights . "
Ruben Arzet
May 1, 2026
"I used to have a great experience with this location up until recently. The workers deliberately make false claims and are extremely rude to me after I got into an accident. Not sure what her name was but she did not even let me get a sentence out and purposely ignored my phone calls once I tried to cancel my plan. I do not recommend"
"Ruben, Thank you so very much for commenting on Kali's service level. She has been with our agency for 2 months. We are as pleased to have her on the team as you are. Thank you for the 5-Stars and tell a friend. - Audrey"
Tesh Patel
April 28, 2026
"Lizette at State Farm was outstanding to work with. I had a few complex situations in my policy, and she handled everything quickly, clearly, and under pressure without missing a beat. She’s knowledgeable, responsive, and makes the entire process easy. Highly recommend working with her."
"Thanks so much for the fantastic rating, Tesh! We are so glad you had a positive experience with us here on State Farm Agent Audrey McFarlin’s Team. If there is anything we can do for you in the future, just give us a shout! - Audrey"
Anayeli Mendez
April 27, 2026
"Claudia assisted me and was very professional , helped me with all my needs , i recommend her if you need any assistance and want great customer service !"
"Thank you so much for the 5-star review of State Farm Agent Audrey McFarlin’s Team! We deeply appreciate your kind words here in Palos Heights . "
Izabela Bak
April 24, 2026
"Very professional lots of knolege"
"Thank you so much for the 5-stars, Izabela! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Audrey McFarlin’s Team anytime.- Audrey"
Daniel Alday
April 24, 2026
"I spoke with Claudia, she has amazing customer service skills & was so patient with me. provided me a amazing quotes and explained everything to me!! thank you Claudia"
"Thank you so much for the 5-stars, Daniel! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Ariana Banuelos
April 24, 2026
"I want to share my experience here at State Farm so you don’t have a doubt coming here. By far the best experience, I’ve had came with plenty of questions and Claudia was wonderful at breaking down the policy for and finding the best price for my vehicle insurance. She is patient and confident in her work which gave me a piece of mind that I’m insured at the right place. Thank you Claudia!"
"Ariana, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Audrey McFarlin’s Team!"
Smileena O.
April 24, 2026
"I had such a wonderful experience with Claudia, she was calm and professional while I was panicking, I'll definitely be calling her again"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Audrey McFarlin’s Team. "
Nikolina Anulewicz
April 24, 2026
"Claudia helped me get insurance, she was very friendly and professional. I really recommend this place to get all your insurance needs."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Audrey McFarlin’s Team. - Audrey"
Jessica Quiroz
April 24, 2026
"Claudia made the entire life and auto insurance process so easy for us. She took the time to explain all of our options in a way that actually made sense and helped us find coverage that fit both our needs and our budget. She was patient, responsive, and always available to answer our questions. We never felt rushed or pressured, which we really appreciated. If you’re looking for someone who truly cares and will guide you every step of the way, I highly recommend Claudia"
"Thank you so much for the 5-stars, Jessica! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Audrey McFarlin’s Team anytime.- Audrey "
Chloe
April 24, 2026
"Claudia was amazing! She was so helpful in finding me the perfect insurance for all of my needs and she even found me a great deal! She worked with me so well with all of my stipulations. Thank you Claudia Bak!!"
"We appreciate your review, Chloe. We are so happy that you had such a wonderful experience with State Farm Agent Audrey McFarlin’s Team here in Palos Heights ! "
William
April 23, 2026
"Kail was very helpful getting my insurance straightened out"
"William, thank you for your great feedback. We are happy to hear you had a pleasant experience with us here on State Farm Agent Audrey McFarlin’s Team! - Audrey"
Shelia Handy
April 20, 2026
"Kali was supper professional and attentive. She helped update our contact information, provided us with the information we needed quickly and she made it simple. Great customer service and she immediately followed up like she said she would. Great experience speaking with her this morning."
"Shelia, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Audrey McFarlin’s Team here in our Palos Heights office. - Audrey "
Darlene Brehmer
April 17, 2026
"Jordan has been incredibly helpful. He's mature, very responsive, professional, went above and beyond, and he stayed on top of things for a rapid resolution. I'd definitely recommend him. I look forward to continuing working with him in the future."
"Thank you so much for the 5-star review of State Farm Agent Audrey McFarlin’s Team! We deeply appreciate your kind words here in Palos Heights . - Audrey"
Curtis McNeely
April 17, 2026
"I had the pleasure of obtaining insurance coverage by a representative name, Nicole. I cannot begin to express how pleased I was to have the opportunity to speak with Nicole. She made me feel like I was part of the family for State Farm insurance company. Nicole went beyond her scope to help me identify My coverage needs. Her warm, professional personality contributed to My choice to be a part of the State Farm family. Thank you Nicole For all your support."
"Curtis, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Audrey McFarlin’s Team here in our Palos Heights office. - Audrey"
Rudy Evans
April 16, 2026
"Claudia was very quick with making updates to my auto policy. The office is very responsive and a always friendly."
"Rudy, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Audrey McFarlin’s Team! - Audrey"
Jolande Freeman
April 9, 2026
"I have been with Audrey McFarlin State Farm branch for many years - she and her staff are top notch! Customer service is friendly and knowledgeable. Most recently, Kali helped me make some changes and handled it all very well. Thank you!"
"Jola. Thank you for your comments. Kali works to be of service to policyholders. We all appreciate your continued partnership- Audrey "
Ewe2me2u
April 9, 2026
"Claudia was so helpful. Such a joy to speak with and went above and beyond!"
"Thank you for Kelli’s 5 star rating. - Audrey "
Kaila Lombardo
April 9, 2026
"I cannot recommend Kalista highly enough! From our very first conversation, it was clear that she wasn’t just looking to sell a policy— but looking to protect her clients. Kalista took the time to break down every detail, explaining the fine print in a way that actually made sense. She helped me find comprehensive coverage, with affordability in mind. What really sets this branch, and Kalista, apart is their responsiveness. Whether it’s a quick question via email or a more complex inquiry, I always receive a thoughtful, timely reply. It is rare to find this level of professionalism combined with such a genuine, personable approach. If you are looking for an agent who is knowledgeable, transparent, and truly has your best interests at heart, ask to work with Kalista at Audrey McFarlin - State Farm!!"
"Thank you so much for the 5-star rating, Kaila! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. -Audrey "
Kelsey Foreman
April 8, 2026
"Kali at Audrey McFarlin's office is so great to work with! She has been communicative and so helpful with transferring our policies from out of state. Very impressed and am very happy with our choice to transfer to this branch! Highly recommend."
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Audrey McFarlin’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Palos Heights .- Audrey"
Nina Polignone
April 7, 2026
"Kali was extremely helpful throughout the process of switching my home insurance to State Farm. She was very timely in her responses, answered all of my questions clearly, and made everything feel easy and stress-free. I really appreciated her support and guidance!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
ROBERT CAPOSIENO
April 6, 2026
"Thank you for your time and ability to handle all my questions Jordan! You were amazing with your quick responses! You are a pleasure to do business with!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Audrey McFarlin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Audrey"