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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Harris

June 28, 2025

5  out of  5
rating by William Harris
"The service provided by Christian of the Audrey McFarlin team was greatly valued and appreciated."
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Sirius Blak

June 25, 2025

5  out of  5
rating by Sirius Blak
"My experience with Audrey McFarlin's State Farm Insurance agency has been excellent. Audrey and her staff are well versed in their State Farm product knowledge. They also provide excellent customer service, follow up service and have no problem answering questions about their insurance products. The entire staff is friendly, personable and bring an empathetic side to what they do, to help people be protected from the unforseen/unexpected. I would recommend this agency to anyone."
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Darlene Dailey

June 25, 2025

5  out of  5
rating by Darlene Dailey
"I had the pleasure of being serviced by Angelica on 6/25/2025. She was pleasant, personable and efficient. She served with a spirit of excellence and represented the company well.🤩"
We responded:
"Darlene, thank you for the 5-Star rating. Angelica and I appreciate you. - Audrey"
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Dennis Heis

June 25, 2025

5  out of  5
rating by Dennis Heis
"Very knowledgeable and friendly staff. Christian explained everything on both my homeowners and auto policies very well."
We responded:
"Dennis Thank you for the 5-Star rating!!!"
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Gloria Gniadek

June 20, 2025

5  out of  5
rating by Gloria Gniadek
"Great customer service Angelica was very kind and a great person representing State Farm😊👍"
We responded:
"Gloria, I am pleased that you were satisfied with the service provided by Angelica. - Audrey"
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Katlyn Drexel

June 18, 2025

5  out of  5
rating by Katlyn Drexel
"I called in with some general questions and I spoke with Angelica. I am giving 5 stars because good customer service is very hard to come by. Her knowledge and professionalism were very much appreciated!"
We responded:
"Katlyn, I'm pleased that Angelica was able to assist. We appreciate your 5-Star rating. Please tell a friend. - Audrey"
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Shannon Shockley

June 18, 2025

4  out of  5
rating by Shannon Shockley
"I called to request a copy of my insurance policies and auto card. The copies and card were immediately sent to me. Thanks for your service."
We responded:
"Shannon, Thank you for your loyalty. You have been our client for YEARS. We appreciate you! - Audrey"
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Lydia Ross

June 18, 2025

5  out of  5
rating by Lydia Ross
"The creativity, attention to detail, and consistency has truly brought the brand to life online! Love the content."
We responded:
"Lydia Thank you for the 5-Star rating, we appreciate you! - Audrey"
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Karolina Stachnik

June 18, 2025

5  out of  5
rating by Karolina Stachnik
"Loving the new social media posts. So colorful and vibrant!"
We responded:
"Karolina on behalf of our social media intern Thank You!!!!-Audrey"
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Evelina Nosa

June 18, 2025

5  out of  5
rating by Evelina Nosa
"Natalia Strama's TikTok and IG Reels are great! They are creative, smooth, and always worth watching. Like State Farm, she’s consistent and gets it right every time."
We responded:
"Evelina, We appreciate your kind remarks. -Audrey "
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Jessica Micklin

June 18, 2025

5  out of  5
rating by Jessica Micklin
"I’ve really been enjoying the content—especially the reels! Super informative and engaging. Big shoutout to Natalia for putting together such great content."
We responded:
"Jessica, thanks for 5-Stars. Very much appreciated-Audrey "
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Brian Glackin

June 17, 2025

5  out of  5
rating by Brian Glackin
"Very nice and helpful on phone going in tomorrow to see him address change and copy of bill with new address so I can give to ford to pay off my old loan on car that was totaled"
We responded:
"Brian Thank you for the 5-stars and your generous comments- Audrey "
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Denise Mayszak

June 16, 2025

4  out of  5
rating by Denise Mayszak
"I love speaking to Kasia at State Farm insurance. She is very Thorough and I know whatever I need, she will get it done."
We responded:
"Denise. Thank you for the 5-Star rating - Audrey "
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Linda Harper

June 16, 2025

5  out of  5
rating by Linda Harper
"Very responsive, polite, friendly accurate service every time!"
We responded:
"Linda - you know when you get good service. I’m pleased to have a 5-Star rating - Audrey "
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Robert Pritchard

June 13, 2025

5  out of  5
rating by Robert Pritchard
"I just purchased another car, so i called my agent Victoria and as always she signed me up and insured my vehicle , Victoria has always been very professional and pleasant to deal with, i left State Farm for a year , she’ is the reason i returned and hear to stay … Very very happy"
We responded:
"Hi Robert, Thanks so much for the 5-Star review. Victoria has commented that is was her pleasure - Audrey"
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Alex Torres

June 13, 2025

5  out of  5
rating by Alex Torres
"Whenever in doubt ask for Kasia to help you out! She was quick to help me out with my situation and went above and beyond. I couldn't ask for any better customer service than what she provided. Thank you"
We responded:
"Thank you Alex, Lizett sets a great example as office manager and service relationship manager. Your remarks are appreciated "
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cynthia tapia

June 11, 2025

5  out of  5
rating by cynthia tapia
"The young lady Victoria was helpful and patience with me. Explaining what are my opinions that would work for my needs of coverage and budget. I would highly recommend this office to my family members and friends...."
We responded:
"Cynthia I’m happy that Victoria was able to assist! -Audrey "
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Zuzanna Korbonski

June 11, 2025

5  out of  5
rating by Zuzanna Korbonski
"Wonderful office, Kasia is polite and will help you out with your policies and any questions. Each team member is professional."
We responded:
"Zuzanna- thank you very much!-Audrey"
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Tomasz Kotwica

June 11, 2025

5  out of  5
rating by Tomasz Kotwica
"Had the pleasure speaking to Kasia about my coverage, she was very well educated and explained my coverages. Highly recommend calling or stopping by, the service is wonderful!"
We responded:
"Tomasz, thank you for rating us with 5-Stars - Audrey "
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Kim Zohner

June 10, 2025

5  out of  5
rating by Kim Zohner
"Thank you Kasia for your quick response to my questions on insurance. Greatly appreciated!"
We responded:
"Kim, Thank you for the 5-Star rating. - Audrey"
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Izabella Wolniak

June 9, 2025

5  out of  5
rating by Izabella Wolniak
"Exceptional service by Natalia Strama. She helped me so much and had great professional communication!"
We responded:
"Izabella, Thank you for thee 5-Star rating!"
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Teresa Alvarez

June 6, 2025

5  out of  5
rating by Teresa Alvarez
"I have a Honda Odyssey 2010. We have been contemplating to eliminate full coverage due it's age. I'm so glad we never stopped full coverage. Friday tge 31st of May, I pulled out the bottom of the bumper on a parking curb. State Farm representative Lizette Casco, recommended Crash Champions. I was so impressed with the service, professional workmanship and extremely courteous manner. Michael was the service man at the Orland Park location and Chelsy at the Berwyn location were very helpful and explained everything to me. They also buffed out my fogged headlights and washed my car. I'll never give up State Farm Ins nor my full coverage on our cars. And I'll tell friends and family Crash Champions is best."
We responded:
"Thank you for the 5–Stars Teresa!"
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Felix Gates

June 6, 2025

5  out of  5
rating by Felix Gates
"Audrey and her team providing me with excellent service very professional I spoke with Victoria very friendly, enjoyed her great attitude,helpful in providing professional answers made my application at ease and pleasant,it's been a pleasure"
We responded:
"Felix, I’m please the team provided excellent service. Trust that it was our pleasure and we appreciate the 5-Stars. Audrey "
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Art Hilliard

June 5, 2025

5  out of  5
rating by Art Hilliard
"Christian was very helpful today. I got a termination notice on one of my cars. He found out that payment was made to the wrong account. He was able to get the payment transferred to the appropriate place, which prevented me from having to make an additional payment and wait for the refund."
We responded:
"Art, Thank you for commenting on the service level at my office. We take pride in providing excellent service. There is a wealth of insurance knowledge available to our clients. Thank you for the 5-Stars - Audrey"
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Carolyn Taylor

June 4, 2025

5  out of  5
rating by Carolyn Taylor
"Victoria was an excellent representative. Changing my car insurance was seamless. Thanks for the great quote and individual pointers. New relationship found."
We responded:
"Carolyn Thank you for commenting. We welcome the new relationship. The 5-Stars are appreciated- Audrey"