State Farm® Insurance Agent Audrey McFarlin

"I needed to get my new condo insured. I spoke with Reginald at your office. It was a pleasure! He walked me through my policy and answered all my questions. He took his time and explained each item in detail. I appreciate being treated so well! Thank you!"

"Lizett was amazing at helping me with a claim! 10/10 recommended."

"By far one of the best customer service I’ve encountered! Great people!"

"Victoria is great. So patient and understanding. I’ll definitely be referring everyone I know to her!"

"I got in to A accident on August 11 and State Farm agent of the name of Victoria Herrera help me with mine claim really helped me and help me get A injury payment of 850 thanks to her everything went Smoove thanks again"

"I met w Victoria Herrera at the Palos Heights location who was both professional and personal in helping set up my insurance on both a car and a condo. She was extremely knowledgeable in giving me a fair quote which I was very satisfied with. I wouldn’t hesitate to recommend her or this office to anyone."

"So thankful to Victoria Herrera she helped me and my husband so much with getting the right insurance for our home and cars! Love our new plan and appreciate that whenever I have any questions or concerns she is always there to help! Thank you so much🤗"

"Lizett was awesome, insanely fast and super helpful!! Hoping I can speak to her again in the future!"

"I would like to personally thank you Mr. Angel for your excellent service, patience and consideration of my insurance needs. You were very generous and walked me through my steps you tackled every single question that I ask. I am looking forward to my new insurance company."

"Victoria is amazing, 10/10 couldn’t recommend enough, definitely an asset to the agency"

"Kasia Thank you so very much for your help on Monday, updating my auto insurance policy coverage to reflect my purchase of a new vehicle and removing my old car. In today’s society where hostility and incivility seem to be the norm, one tends to approach initial interactions with other individuals, whether on a personal basis or for business purposes, with a bit of trepidation. You, on the other hand, were nothing but gracious, most kind, knowledgeable and efficient – in a word, nothing but most professional and, most importantly, with a real human touch. I could not have been more pleased with our interaction. I especially appreciated your quickly accessing my policy information, reviewing the coverage with me, and then assuring me that the coverage would be extended to my new vehicle. I also appreciated your recommendation to increase my car rental coverage. Your explanation of the process regarding the issuance and receipt of new documents was clear and concise. And your follow-up email communication just a short time later was nothing but exceptional and provided peace of mind by allowing me to download a temporary insurance ID card. You are a true asset to the Audrey McFarlin Insurance Agency as well as State Farm Insurance. If your interaction with other clients is anywhere near what it was with me, the agency cannot help but continue to be successful. Thank you again! Frank Zibrat"

"Angel made it so simple and explained all of it to me. I was happy to get all of my insurance information and policies with him."

"Whenever in doubt ask for Lizett to help you out! She was quick to help me out with my situation and went above and beyond. I couldn't ask for any better customer service than what she provided. Thank you"

"First I want to say to Ms.Casco is, thank you very much for taking care of me for many years, your level of comfort and such open attitude is very well needed and appreciated. This company should consider this women a valuable asset! Great job!!!"

"Victoria H. was a exceptional,knowledgeable,and caring State Farm representative.She reviewed my homeowners policy in a professional and timely manner."

"Great experience working with Victoria. She was friendly and knowledgeable and the process was quick and easy and saved us a bunch of money."

"I just want to say thank you Dan for your outstanding service. The time you took in trying to get the best policy and price available for me is appreciated and valued very much. I am glad that I have all of my insurance business with the Audrey McFarlin State Farm agency. Thank you again Dan, Bill Harris"

"Reginald M was a great help with getting me coverage. He was able to also bundle my car insurance and get me a life insurance policy. He was very patient and went above and beyond to help get me good coverage at a great price."

"I worked with Reginald McBride today. He took amazing care with me. He gave a great price on my quote and now I’m officially apart of the State Farm family for auto life and renter insurance. Thanks again Reggie you the best!!! :-)"

"I had a great experience with this Agent. Reginald was very knowledgeable and helpful in helping me with life insurance for my family. The coverage was very affordable and fitted my needs. If you looking for great customer service and a very knowledgeable agent then this is the place to do it at. Reginald thanks for all your help in helping me save money and picking great policies."

"Victoria is the best hands down . A lot of people and business do the bare minimum they reward mediocrity. It was truly a breath of fresh air when someone just wants to help you and is very knowledgeable about their job.. 👏🏽👏🏽👏🏽Good Job!!"

"Good afternoon! Reginald was very helpful and knowledgeable with quoting me for my auto insurance!"

"I had the absolute pleasure of working with State Farm agent Victoria. She has helped me get the best and most affordable coverage for my car and condo. She went above and beyond to make sure I was aware of additional policies and coverages offered by State Farm. Updating my policy was easy and stress free. Thank you so much Victoria!!"

"I had the pleasure of speaking with the State Farm agent Reginald he help me start a life policies for my daughter and husband..rates were perfect for my budget! I will be referring friends and family to get their life,home or auto insurance hopefully they too can get great coverage to fit their budget! Thanks so much Reginald"

"I just completed an application for life insurance and I was very impressed with the agent Reginald Mcbride.Upon speaking with he informed me that he's fairly new to the business and now I'm even more impressed at his knowledge and understanding of the position, but most of all his patience and demeanor GREAT WORK !!!!!"