State Farm® Insurance Agent Audrey McFarlin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Palos Fire
August 31, 2026
5
out of
5
rating by Palos Fire
"Needed to update info. Everything went smooth, fast and easy. Excellent service"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Mike Dabaco
August 31, 2026
5
out of
5
rating by Mike Dabaco
"Jordan is a very down to earth and helpful guy, highly recommend him and the services he provides. Very knowledgeable and professional. Thanks again!"
We responded:
"Mike. Thank you for the 5-Star rating. -Audrey "
Mishay Brooks
August 29, 2026
5
out of
5
rating by Mishay Brooks
"I want to say thank you to Claudia for helping me and my son out...your customer service was great and you made sure we were satisfied and made sure you explained everything to us....thank you again for all your help"
We responded:
"Hi Mishay, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Audrey McFarlin’s team. Please reach out to us if any questions come up! - Audrey McFarlin’s Insurance Team "
Natrell Griffin
August 29, 2026
5
out of
5
rating by Natrell Griffin
"Claudia has Great Service N is Quick . Very helpful"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Audrey McFarlin’s team. - Audrey"
Irma Ibarra
August 28, 2026
5
out of
5
rating by Irma Ibarra
"Ariana and Claudia were amazing. Explained everything so well and nicely. I recommend this place to everyone for insurance"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Audrey McFarlin’s team. "
Brandee DeGrado
August 28, 2026
5
out of
5
rating by Brandee DeGrado
"Kasia was wonderful in helping me get a MUCH lower rate for my car insurance! I appreciate her reaching out. Quick to answer emails and answer all my questions!! Pleasure to do business with!"
We responded:
"Thanks so much for the fantastic rating, Brandee! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Robert Pritchard
August 27, 2026
5
out of
5
rating by Robert Pritchard
"Claudia was a tremendous help of resolving the issue i’m having with a home claim she’s working very hard to bring all of this to a happy ending
Thank You Claudia"
We responded:
"Hi Robert, Thanks so much for the 5-Star review. Victoria has commented that is was her pleasure - Audrey"
Paula Kuczera
August 26, 2026
5
out of
5
rating by Paula Kuczera
"I always get the help I need in a quick and efficient manner. Staff was helpful and knowledgeable answering my questions so that I made the best decisions for my situation. Thank you Jason and Audrey"
We responded:
"Paula, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. - Audrey"
Dawn Atkinson
August 24, 2026
5
out of
5
rating by Dawn Atkinson
"Claudia was very helpful and pleasant."
We responded:
"Dawn, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Palos Heights insurance team! - Your State Farm Agent, Audrey McFarlin "
Yolanda Carr
August 24, 2026
5
out of
5
rating by Yolanda Carr
"I called in to check on my premiums & discovered from Claudia they said it was cancelled, but I made the payment. Right away she took care of it for me & with in 29 mins everything was correct."
We responded:
"Thank you so much for your wonderful feedback of us here at Audrey McFarlin’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Audrey McFarlin’s Insurance Team "
Nicole Cooper
August 21, 2026
5
out of
5
rating by Nicole Cooper
"Kasia provided excellent customer service and was very helpful. She was able to answer my questions right away, was thorough with the communication and sent the renters insurance quotes I requested and assisted with getting the insurance sent up right away."
We responded:
"Hi Nicole, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Audrey McFarlin, Your State Farm Agent "
Damien
August 20, 2026
5
out of
5
rating by Damien
"Claudia is awesome and understands as well as provides great knowledge! 5 ⭐️ service!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. - Audrey"
Lori Hampton
August 20, 2026
5
out of
5
rating by Lori Hampton
"Jordan was very helpful with walking me through questions relating to IRA contributions. I appreciate his patience and professionalism."
We responded:
"Thanks so much for the amazing review, Lori! We really appreciate your support here in Palos Heights. Just reach out anytime if you need us - we’re here for you. "
Maria
August 18, 2026
5
out of
5
rating by Maria
"Once again, Claudia provided me with an excellent service, she’s professional, helpful, and always takes the time to answer my questions."
We responded:
"Maria, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Audrey McFarlin and Team "
Al Juskenas
August 17, 2026
5
out of
5
rating by Al Juskenas
"GREAT Crew helping me get through my issues."
We responded:
"Al, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Palos Heights insurance team is always here and happy to help. "
vinny moore
August 14, 2026
5
out of
5
rating by vinny moore
"Claudia was awesome. Helped me switch car insurance - super helpful."
We responded:
"Thank you so much for the 5 stars, vinny! We really appreciate your support. If you ever need anything, feel free to reach out anytime. -Audrey "
Alonte Johnson
August 12, 2026
5
out of
5
rating by Alonte Johnson
"Claudia was such a big help very reasonable price and also she was nice and cool. Give her a raise !!!"
We responded:
"Alonte, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Palos Heights insurance team! - Your State Farm Agent, Audrey McFarlin "
Lolita Lindo
August 10, 2026
5
out of
5
rating by Lolita Lindo
"My family and I have been customers of this State Farm Agency for several years now. We really appreciate their service and have no plans of ever changing their tenure with us. Kali is exceptional in her service. She is extremely courteous, patient and kind. It's a pleasure working with her.Thank you Kali for being who you are! She offers exceptional customer service. It is a joy to work with her!"
We responded:
"Dan is the consummate insurance professional! Thank you for taking the time to speak about your insurance. An annual insurance review is very important. Thanks and please tell a friend!"
Joe M
August 10, 2026
5
out of
5
rating by Joe M
"Jordan went above and beyond to accommodate my life insurance and financial IRA needs. He asked what I needed and within a day had options to choose from. He was knowledgeable of all the questions and concerns I had. Excellent customer service. He always has a positive attitude."
We responded:
"Thank you for the 5-star review, Joe! We’re proud to serve the Palos Heights community and truly appreciate your support. - Audrey "
Laura Harrington
August 9, 2026
5
out of
5
rating by Laura Harrington
"I worked with Kali for auto and renter’s insurance. She was knowledgeable and made sure she understood what I was looking for. She was able to save me money on my policies and worked to make sure I had the best coverage for my needs. I will definitely reach out to Kali for any other insurance needs."
We responded:
"Thank you so much for the 5-star rating, Laura! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Audrey McFarlin "
Charisse Johnson
August 5, 2026
5
out of
5
rating by Charisse Johnson
"Nicole was a life saver! She helped to ensure that auto coverage fit the budget and stayed late to ensure everything was finalized! Appreciate the entire team for the timeliness in service and working above and beyond!"
We responded:
"Charisse, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Audrey McFarlin and Team "
Don Cudiamat
August 5, 2026
5
out of
5
rating by Don Cudiamat
"Audrey’s office is what all offices should strive to be like. Been with them for years and was just recently helped by one of Audrey’s reps, Jordan, to take care of rolling some IRA accounts for me. He couldn’t be any more kind, patient, friendly, polite and informative. It only solidified my confidence even more to move my money into accounts with their office without hesitation or concern. Thank you Jordan and thank you Audrey and the rest of your team!"
We responded:
"Hey Don, We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. - Audrey"
Jan Reed
August 4, 2026
5
out of
5
rating by Jan Reed
"Claudia provided excellent customer service. She was patient and provided information I needed."
We responded:
"Jan, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Akilah Long
August 4, 2026
5
out of
5
rating by Akilah Long
"Had a great experience with Claudia!"
We responded:
"Hi Akilah, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Audrey McFarlin’s team. Please reach out to us if any questions come up! - Audrey McFarlin’s Insurance Team "
Brittney
August 3, 2026
5
out of
5
rating by Brittney
"Claudia is great and very helpful!!"
We responded:
"Brittney, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Palos Heights insurance team is always here and happy to help. Audrey"