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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Media Ministry

March 26, 2025

5  out of  5
rating by Media Ministry
"I worked with Victoria on behalf of her State Farm Agency. She was knowledgeable, professional, passionate and well versed in her field. Bottom line, she delivered and provided my daughter with a cost savings and effective car insurance plan that went into effect within a short period of time. She is a professional that I highly recommend and hopes to be in contact with for future needs. Thanks Victoria!"
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Torrence Jones

March 26, 2025

5  out of  5
rating by Torrence Jones
"Angelica was very y excellent with her customer service skills and she was extremely helpful"
We responded:
"Torrence thank you for taking the time to write. Please tell a friend! Thank you Audrey Mcfarlin State Farm "
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von DF

March 26, 2025

5  out of  5
rating by von DF
"Very professional staff also knowledgeable"
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Marquita Miller

March 25, 2025

5  out of  5
rating by Marquita Miller
"Great customer service and very knowledgeable concerning my insurance needs. Thank you for saving me some money 🙂"
We responded:
"Marquita, Thank you for the kind remarks. We appreciate the 5 Stars - Audrey"
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Keri Johnson

March 24, 2025

5  out of  5
rating by Keri Johnson
"Love State Farm and all the people who help me with any questions asked. They are so helpful!!!"
We responded:
"Keri, I'm pleased that you got your answers! We appreciate the 5 Stars - Audrrey"
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danielle mcdevitt

March 23, 2025

5  out of  5
rating by danielle mcdevitt
"Joseph was so great getting me a great quote! Also accommodating to me with my busy schedule, he was patient and helpful! Gave me information and insight about things I wanted to know more about! Truly appreciate the help!"
We responded:
"I am pleased to know that you were given information that allowed you to make the right decision to join the State Farm family. We appreciate the 5-Stars. Thank you - Audrey "
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Daryl Harper

March 20, 2025

5  out of  5
rating by Daryl Harper
"I've had State Farm for 14 years now and they're still great. Audrey McFarlin and her team are the best. I worked with Anjelica today and she took care of everything I needed. If you need insurance I highly recommend them."
We responded:
"Thanks Daryl, Its our pleasure!"
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Steven Young

March 19, 2025

5  out of  5
rating by Steven Young
"Prompt customer service ♥️"
We responded:
"Steven, Thank you for the 5-stars. We appreciate your comments on the service level. Thanks - Audrey"
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Lisa Hardin

March 17, 2025

5  out of  5
rating by Lisa Hardin
"Outstanding owner, staff, and customer service. This is the only agent I will ever work with! I love this office!!!"
We responded:
"Lisa, we love being of service to you and your entire family. "
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DONNA M

March 12, 2025

5  out of  5
rating by DONNA M
"I cannot speak highly enough about Kasia. Always very friendly, efficient, professional and always willing to help by taking the extra step. She actually cares and tries to save you money. Exceptional !"
We responded:
"Hi Donna, Thank you for generous comments on Kasia's service. We appreciate the 5-Star rating. She does actually care. - Audrey"
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James Wilder

March 12, 2025

5  out of  5
rating by James Wilder
"Immediate response and follow through on request was greatly appreciated!"
We responded:
"James, Thank you for the 5-Star rating - Audrey"
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Thomas Klein

March 12, 2025

5  out of  5
rating by Thomas Klein
"We had to add a new car to our policy. Joe added the car and also went over everything on all three of our cars. Very happy with the agency and, today, with Joe in particular."
We responded:
"Tom, I'm pleased that Joe was able to assist and provide you the level of service that allowed you to give him a 5-Star rating. - Thank you - Audrey"
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Andres Garcia

March 12, 2025

5  out of  5
rating by Andres Garcia
"Long story short Victoria is the one you will want to talk too that she is a very nice person and understands if u can or can’t Alford it &will help u get what u can afford . I give her mad love for helping me out & she will stay in touch just to make sure ur satisfy or need anything.. ❤️"
We responded:
"Andres, I'm pleased that Victoria was able to assist. She works to provide service that earns a 5-Star rating. Thank you - Audrey"
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Jim Miskell

March 11, 2025

5  out of  5
rating by Jim Miskell
"Lizett made me an offer I couldn't refuse. She was very friendly and honest with the details of auto/home insurance they were offering. Answered all questions with patience. Definitely would recommend. Looking forward to a great agent/client relationship in the future."
We responded:
"Jim, Welcome to the agency! We strive daily to provide 5-Star service. Please tell a friend earn a gift card on us! - Thank you - Audrey"
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Cynthia Varela

March 10, 2025

5  out of  5
rating by Cynthia Varela
"Love this office! Victoria is very knowledgeable and helped me bundle my life insurance policy and and questions along the way! Absolutely amazing!"
We responded:
"Cynthia, Congratulations! You insured your greatest asset - YOU! Once you receive the policy, keep it safe. We appreciate the 5-Stars! - Audrey"
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Donna Wrobleski

March 5, 2025

1  out of  5
rating by Donna Wrobleski
"Lizette at State Farm knows the business well * shared with me when I needed a new insurance Co. Thanks for all uour help, know I ll be completely satisfied"
We responded:
"Donna, We appreciate your comments on Lizett's service,. I think you selected the wrong STAR rating. No worries, your heart was in the right place. - Audrey"
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Renee J

March 3, 2025

5  out of  5
rating by Renee J
"Kasia is a great asset to Audrey McFarlin’s business. She gets me the answers I need quickly and efficiently. Thank you Kasia!"
We responded:
"Renee, Thank you for the generous comments about Kasia's service. We appreciate the 5-Stars - Audrey"
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Courtney Shortridge

February 22, 2025

5  out of  5
rating by Courtney Shortridge
"When I got the news my home owners insurance was going up again, I decided to start shopping around. I was referred to Lizett at State Farm and she is wonderful! She was able to get me a quote for home and car insurance quickly, which decreased my home insurance by hundreds and cut my car insurance in half! The whole process took a handful of emails and a quick phone call. She was so kind and very efficient, so glad I was referred to her!"
We responded:
"Courtney, Thank you for the 5-Star review. Im pleased that you found the process efficient. A referral is the best compliment you can offer. Thank again - Audrey"
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Jerry Donovan

February 21, 2025

5  out of  5
rating by Jerry Donovan
"Been using State Farm for insurance and financial help. They had helped me with my mortgage and more than one person loan I must say the one I just got through them was the best loan I’ve got in a long time. Great interest rates and very easily done. I believe because they had preapproved me before they sent me to lender Overall, great people to work with very happy. Would recommend them to anyone."
We responded:
"Hey Jerry, Thank you for the 5 Star Review. I'm pleased that you were happy with the services offered. - Audrey"
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Calvin Lane

February 20, 2025

4  out of  5
rating by Calvin Lane
"So far I've had a great start with informative Information & representation with this company & great saving on all insurance matters. I say go for it. Calvin"
We responded:
"Hi Calvin, We appreciate the kind remarks. Please le me know how we can make your review meet a 5-Star rating. - Audrey"
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Brian McCarrin

February 18, 2025

1  out of  5
rating by Brian McCarrin
"Update- they refuse to release all my policies to a more competent agency! Attorneys are getting involved😡 I had 9 policies and they were unable to answer simple questions regarding a fictitious inspection. DEI just doesn’t work in the real world. At no point in time was I able to speak to an agent. It was always some assistant. It’s embarrassing to call this a business."
We responded:
"Brian, Sorry you had an experience that did not meet your expectations. - Audrey"
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Ky McCollum

February 14, 2025

5  out of  5
rating by Ky McCollum
"i wanted to leave a review on how happy i was with the service i received from joesph i was searching high and low for auto insurance and he helped i was also looking into life insurance and he was very helpful and informative ultimately i purchased auto insurance only but hes such a hands on helpful agent and i wanted to give him his flowers"
We responded:
"Ky, Thank you for giving Joseph the 5-Star rating. He is new to our team. But he is delivering 5-Star service. Thanks again - Audrey"
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Alice Talerico

February 7, 2025

5  out of  5
rating by Alice Talerico
"Had great communication with Victoria!"
We responded:
"Hi Alice, Thank you for 5 stars. Glad Victoria was able to assist. - Audrey"
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Ed Flores

February 7, 2025

5  out of  5
rating by Ed Flores
"Hello, A couple of days ago I was at a Audrey Mcfarlin Office. Since I just recently transferred to these agent. I just wanted to take a look at my policies since I haven’t done it in a while and Lizette Cosco was the agent that took care of me very polite and professional and was able to answer all my questions and suggestions as well highly recommend this facility. It seems like they all good people. Highly recommended!!"
We responded:
"Ed, Thank you for the commentary. Lizett is knowledgeable and skilled in her presentation to assist our clients in managing their risk. We appreciate the 5 Stars - Audrey"
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Dan Sterling

February 6, 2025

5  out of  5
rating by Dan Sterling
"I reached out for a quote from Audrey. Kasia and Victoria were extremely responsive asking questions as to exactly understand my needs. Quotes were provided within hours of my call. I was pleasantly surprised at the policy provided and savings. I would personally recommend them to anyone. Excellent service and coverage…"
We responded:
"Thank you, Dan! We're so glad to hear that Kasia and Victoria were able to respond quickly and meet your needs. It's great to know you're happy with the policy and savings. We truly appreciate your recommendation and are here for anything else you may need! - Audrey"