State Farm® Insurance Agent Audrey McFarlin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
madelynn tabels
April 3, 2026
5
out of
5
rating by madelynn tabels
"I had a great experience working with Jordan at State Farm. From the very beginning, Jordan was professional, knowledgeable, and genuinely focused on helping me find the right life insurance policy for my needs."
We responded:
"madelynn, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Audrey McFarlin’s Team! - Audrey"
Delphine Gamble
April 3, 2026
5
out of
5
rating by Delphine Gamble
"Claudia was very helpful to me and I think she is a very good worker"
We responded:
"Thanks so much for the fantastic rating, Delphine! We are so glad you had a positive experience with us here on State Farm Agent Audrey McFarlin’s Team. If there is anything we can do for you in the future, just give us a shout! - Audrey"
Joseph Gomez
April 3, 2026
5
out of
5
rating by Joseph Gomez
"Friendly, helpful always willing to assist you!"
We responded:
"Thank you so much for the 5-stars, Joseph! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Audrey McFarlin’s Team anytime. - Audrey"
Rachel Hemphill
April 3, 2026
5
out of
5
rating by Rachel Hemphill
"Thank you Jordan. Very polite, very helpful , answer any questions I had. Very very patient with me. Jordan you're awesome"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Audrey McFarlin’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Palos Heights Audrey"
Kim Zohner
April 2, 2026
5
out of
5
rating by Kim Zohner
"Thank you Kasia for all of your help with transitioning all of my insurance with my move. You answered all of my questions & it was seamless thanks to you! Greatly appreciated!!"
We responded:
"Kim, Thank you for the 5-Star rating. - Audrey"
Michael Case
March 30, 2026
5
out of
5
rating by Michael Case
"My experience was excellent. I was extremely impressed with the professionalism and expertise of Agent Kali Case. Clear, concise, and a painless experience. From the offering to the signing everything went perfect. That's the way buying insurance should be like. No pressure. Just fact and results. Our insurance is spread over many companies but an experience like this will make us move it all over to SF. Thanks again"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Audrey McFarlin’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Palos Heights ."
paul manolitsis
March 27, 2026
5
out of
5
rating by paul manolitsis
"Audrey and her staff are awsome. Professional and always on point with any issues. Highly recommend!"
We responded:
"Thanks Paul. We truly appreciate your comments. - Audrey"
Timothy Kincaid
March 24, 2026
5
out of
5
rating by Timothy Kincaid
"Claudia was great. Quickly and efficiently took care of my renewal and communicated with our lender directly. Awesome service and awesome team. Thanks Claudia and Audrey!"
We responded:
"Thank you Tim for taking the time to leave such a great review, Timothy. We strive for excellence in all things insurance and are grateful for your positive feedback. - Audrey"
Curtis
March 19, 2026
5
out of
5
rating by Curtis
"Claudia was very informative on my new policy! I’ve been with this specific agency for many years! Highly recommend this office!"
We responded:
"Curtis Thank you for taking the time in this season of Thanksgiving to comment. Audrey McFarlin State Farm. You "
izzy K
March 18, 2026
5
out of
5
rating by izzy K
"Kasia was a pleasure to talk to and great to work with. Had some lackluster conversation with another member of the team prior to speaking with her so her helpfulness really stood out."
We responded:
"Thank you for taking the time to leave such a great review, izzy. We strive for excellence in all things insurance and are grateful for your positive feedback. -Audrey"
Sharyn
March 17, 2026
5
out of
5
rating by Sharyn
"Thank Kali for your outstanding customer service! I appreciate you and will forever be a client in this agency."
We responded:
"Thank you so much for the 5-star rating, Sharyn! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. - Audrey"
Alfonzo Yates Sr.
March 16, 2026
5
out of
5
rating by Alfonzo Yates Sr.
"Very helpful contacted my claim agents whom had not responded to my calls."
We responded:
"Mr Yates, We are always happy to follow up with your claim rep and assist when we can. Thank you for the 5-Star rating. - Audrey"
Naara Tepalt
March 14, 2026
5
out of
5
rating by Naara Tepalt
"Lizette was amazing, she knew exactly what I was looking for my auto and home insurance. Very professional and knowledgeable. I will definitely recommend her to my friends and family."
We responded:
"Thank you for the amazing review, Naara! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.- Audrey"
Jacqueline Sida
March 14, 2026
5
out of
5
rating by Jacqueline Sida
"About 2 weeks ago I was insurance shopping and I had the pleasure of speaking to lizette. After several phone calls and comparing rates. Lizette gave me the best offer. I appreciate her swift responses and great attitude! She made this an easy transition for me. Thank you so much lizette!!!!"
We responded:
"We are grateful for your 5-star review, Jacqueline! Thanks for taking a moment to share your positive rating of State Farm Agent Audrey McFarlin’s Team here in Palos Heights . - Audrey"
Toni Brown
March 13, 2026
5
out of
5
rating by Toni Brown
"Fantastic! Claudia Bak was wonderful. Knowledgeable, Courteous and Solution Driven."
We responded:
"Yes Claudia is a valued member of our team. Please tell a friend- Audrey "
Michael Presto
March 13, 2026
5
out of
5
rating by Michael Presto
"Claudia did a great job. She explained everything to me, helped me with my auto and home owners insurance. Also good limits for reasonable prices. Thank u Claudia"
We responded:
"Michael. I pleased to hear of your pleasant experience with Claudia. An informed customer is a happy customer- Audrey "
Terrence Burtley
March 12, 2026
5
out of
5
rating by Terrence Burtley
"Today I talked with a state farm agent Kali and she helped me with my qoute information on my car insurance and life insurance and she was a good help giving me the information I needed"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Audrey McFarlin’s Team. -Audrey"
Priscilla Burrage
March 12, 2026
5
out of
5
rating by Priscilla Burrage
"My payment was listed as not paid but the assistant was prompt and professional and got back to me with a speedy recovery and responded accurately and Thank you. Claudia"
We responded:
"Priscilla Kasia is the senior customer service representative in the office. Her skill set is second to none. She is completely licensed and is knowledgeable. Most importantly, she enjoys being f of service. Thank you for the 5-Stars!"
Bromlyn Smith
March 12, 2026
5
out of
5
rating by Bromlyn Smith
"Nicole was great in resolving my issue promptly!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! -Audrey"
April Alston
March 12, 2026
5
out of
5
rating by April Alston
"Nicole was outstanding, first of all, she promptly answered the phone at 9 AM because I had already been calling before business hours. I was calling for another agent, but Nicole stepped up to the plate and took care of everything in a matter of minutes. Thank you for being a team player Nicole maybe I need to leave USAA and come over to State Farm and get some of your good customer service"
We responded:
"April, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. - Audrey"
Matt Mustafa
March 11, 2026
5
out of
5
rating by Matt Mustafa
"It was so easy to set up my new policies. Kali was so helpful!"
We responded:
"Thanks Matt, We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. - Audrey"
Shelly King
March 11, 2026
5
out of
5
rating by Shelly King
"Kali was awesome! Very prompt, professional, helpful and attentive! She was efficient in meeting all my insurance needs!! Thank you Kali, and thank you Audrey !"
We responded:
"We are grateful for your 5-star review, Shelly! Thanks for taking a moment to share your positive rating of State Farm Agent Audrey McFarlin’s Team here in Palos Heights . - Audrey"
Jennifer Rudman
March 9, 2026
5
out of
5
rating by Jennifer Rudman
"I had a great experience working with Kasia!! She was wonderful to work with and took care of my request promptly!!"
We responded:
"Thank you for your kind review of State Farm Agent Audrey McFarlin’s Team. We appreciate it! -Audrey"
Lucy Zielinski
March 6, 2026
5
out of
5
rating by Lucy Zielinski
"Klaudia has been nothing but the best . I explained to her everything I was looking for and needing and she gave me the best quote . She is super amazing and very determined to make her client, satisfied, and I really like that. And definitely recommend her for anyone looking for an amazing quote on car insurance and life insurance."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Audrey McFarlin’s Team. "
awad awad
March 6, 2026
5
out of
5
rating by awad awad
"Very good"
We responded:
"Wow, thank you for the 5-star review, awad! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"